About Traveltek
While our headquarters are located in Glasgow, UK, we operate as a remote-first company. Our 90 dedicated team members are dispersed across the United Kingdom, Europe, India, Australia, America, and Canada. We are committed to providing exceptional customer service to our clients, all while prioritizing the well-being and support of our valued team members.
Dedicated to Leisure Travel
For over two decades, Traveltek has been at the forefront of delivering cutting-edge booking solutions to travel agents, tour operators, and wholesalers, earning recognition as a global leader in travel technology.
Our extensive suite of meticulously crafted products empowers our worldwide clientele to work more efficiently, boost their profitability, and elevate customer satisfaction and loyalty.
Established in 2002 by the now-retired CEO, Kenny Picken, Traveltek has evolved from its modest beginnings into a premier Software as a Service (SaaS) provider within the travel industry. What truly sets us apart is our advanced booking solution, a hallmark that has earned us the prestigious ‘World Leading Dynamic Packaging Solutions Provider’ title at the World Travel Awards for an unprecedented five consecutive years. Furthermore, we remain steadfastly committed to enhancing our customer service offerings to ensure they consistently meet the evolving needs of our valued clients.
Why Choose Us
Discover what sets us apart from the competition
What we do
How we do it
Why we exist
Our Brand Values
Accountability
We own our actions, honour commitments, and learn from mistakes. By holding ourselves and others accountable, we build integrity, trust and deliver results.
Growth
GWe are committed to relentless improvement. Every day is an opportunity to learn, reflect, experiment – because progress isn’t a goal, it’s a mindset.
Passion
Passion is our engine – driving us to solve complex customer problems. We bring energy, curiosity, and commitment to every line of code, every product, and every user experience.
Inclusivity
We are powered by diversity which enables us to build ethical technology for everyone.
We Value our Customers
Our Focus on Agility
Our Approach to Integrity
Testimonials
“When we launched our cruise division, we had a choice: spend 12-18 months building a booking engine and integrating multiple Cruise API’s or invest that time creating the premium customer experience that would set us apart.
Partnering with Traveltek meant we were live in 14 weeks, and every pound we saved on backend technology will be invested in service and product that our customers actually care about. We are excited for the future of our cruise division.”
Si Morris-Green, Director of Cruise, On the Beach
“Working with Traveltek has been a true partnership in every sense. They don’t just provide technology, they actively listen to our frontline teams and Independence Group members to understand the real challenges they face daily.
Quote Builder is the perfect example of this collaborative approach. From the initial conversations through to development, Traveltek worked hand-in-hand with our staff, building the tool based on their direct feedback and real-world needs. The result is a solution that genuinely makes our teams’ jobs easier and helps them deliver better service to our customers. It’s refreshing to work with a technology partner who sees us as collaborators, not just clients.”
Jonathon Woodall-Johnston, COO, Hays Travel
“I was amazed by Cruisetek when I first started at Traveltek. I have over 20 years’ experience in the travel industry across sales, operations, product, and account management, with TUI, the Titan Group, and cruise.co.uk, so I know first-hand what it’s like to build and sell cruise packages the hard way. To think of how many packages I could have built in half the time, with less admin and no spreadsheets, that would have been a big win.”
Hayley West, Head of Partnerships, Traveltek
Since joining Traveltek, I’ve not stopped challenging myself. I’ve had the opportunity to work on a number of projects solving complex problems which in turn promotes my personal growth and development. The people here are really helpful and supportive and work together as a team to provide innovative solutions for our customers. We’re going through a major transformation of our product range and I’m excited to be a part of this evolution.
Shona McKenzie, Software Developer
“I have had an amazing first few months working at Traveltek, helped of course by the super friendly and helpful people here. The collaboration is brilliant; from product workstreams, idea workshops (innovative ideas collected across all departments) and listening to feedback from customers. The ‘Vision’ is clear here and working on making that a reality makes it an exciting place to be.”
Claire Thomson, Product Manager
“I joined Traveltek 2 years ago and it has been an amazing experience so far. I’ve been part of some incredible projects and picked up really great skills along the way. Everyone is really helpful and being in the role of a Systems/DevOps Engineer has exposed me to technology and processes I was not familiar with in the past (coming from a more traditional Sysadmin role). I’m always learning new skills at Traveltek and I’m enjoying being part of such a hardworking and great team.”
Tony Malek, IT Systems Engineer
“When we were looking at partners to work with, Traveltek was the clear choice. Their years of experience and commitment to delivering a world-class product, made our decision easy.”
Cruise Planners
“By adding the CruiseConnect platform to our growing technology offerings, we are providing our members a booking tool that will create efficiencies in the ever-expanding cruise segment.”
Mast Travel
“We have used iSell for over 6 years, and it has proven to be the ideal travel software solution for our business and now powers the entire booking journey from quote to booking, CRM, documentation and mid-office finance.”
Island Escapes, Australia
“Traveltek’s Cruise Website Builder has significantly streamlined our cruise booking processes for the Odyssey Travel App website, making our sales and marketing of the major cruise lines more efficient and user-friendly. The night and day difference in our product offerings sets us up for success thanks to the customizable search features and beautiful interface we now have. It’s truly world class and was years ahead of what my team could have developed ourselves. The support from the Traveltek team has exceeded our expectations, ensuring a smooth and successful implementation.”