4 minute read
Host agencies and travel consortia play a vital role in empowering travel advisors by providing them with access to resources, industry expertise, and collaborative support. For both host agencies and consortia, having the best technology is essential to staying competitive in the rapidly evolving travel industry. Advanced tools, such as integrated booking platforms, real-time APIs, and robust customer management systems, enable independent travel agents and agencies to offer superior service, access exclusive deals, and streamline their operations.
By leveraging cutting-edge technology, these organizations ensure that their affiliated agents remain competitive, efficient, and able to meet the demands of a dynamic marketplace, ultimately driving growth for both the host agency or consortium and the independent agents or agencies they support.
Why CruiseConnect is Essential for Host Agencies and Travel Consortia
CruiseConnect is designed with travel advisors and cruise in mind. We’ve spent years talking to customers to understand and address their unique challenges and opportunities. From timely manual processes to manual imports that often cost the company time, money and reputational damage, we’ve heard firsthand that there is a need to modernise the cruise search, book, and retrieval system. Working with Host Agencies and Travel Consortia, we’ve also seen the unique needs of onboarding their advisors and agents to get the most use out of their technology suite.
How CruiseConnect can transform the way your advisors manage cruise bookings
- Streamlined Booking Process
Host agencies often struggle with outdated and cumbersome booking systems that slow down their operations. CruiseConnect simplifies this with an intuitive, user-friendly interface. Agents can navigate effortlessly through the platform, reducing the time spent on reservations and allowing them to focus more on client interactions.
- Accelerated Booking Speed
Our research revealed that many agents were spending between 6 to 45 minutes on a single cruise reservation. Recognizing this inefficiency, CruiseConnect offers a revolutionary solution that enables agents to complete bookings in as little as one minute. This speed boost not only improves productivity but also enhances customer satisfaction.
- Seamless Integration with Major Cruise Lines
CruiseConnect is integrated with fully bookable APIs from the top cruise lines, providing access to the highest market share brands in North America. This includes real-time APIs from major players such as Carnival and Disney Cruise Lines, ensuring that the most popular options are readily available for booking. This comprehensive integration ensures that host agencies can offer a wide array of options to their clients, catering to diverse preferences and maximizing revenue opportunities.
- Enhanced Conversion and Client Retention
By providing a modern and efficient booking experience, CruiseConnect helps host agencies improve their conversion rates and build stronger client relationships. The platform’s accurate and up-to-date information minimizes booking errors, bolstering the agency’s reputation and fostering long-term client trust.
- Tailored Support for Larger Host Agencies
For larger host agencies, our enterprise plan includes premium support features such as dedicated account management, mass uploads of users, and personalized assistance during setup. We aim to ensure a seamless transition to CruiseConnect, enabling agencies to fully put to use the platform’s capabilities and drive more cruise sales across agencies.
MAST Travel Network Success Story
Our recent partnership with MAST Travel Network highlights CruiseConnect’s impact. Integrating our platform into MAST’s network of 1,300 member agencies has provided them with a powerful tool that enhances efficiency and simplifies cruise bookings.
To ensure a smooth transition, Traveltek hosted a series of webinars and training sessions. These efforts included uploading credentials, and ensuring agencies group rates were pulling through. This comprehensive onboarding allowed advisors to experience firsthand how effortlessly they could manage the cruise sales process
Ready to see how CruiseConnect can work for your Host Agency? Fill out our Contact Form, and our Head of Sales will reach out to discuss your needs and explore customized solutions for your Enterprise Account.
