3 minute read
As Traveltek rounds out its 25th year of innovation in travel technology, it has been great to look back at the milestones we’ve achieved, the challenges we’ve overcome, and the transformative impact we’ve had on the industry.
Founded with a vision to build a global marketplace by connecting the world of travel through leading technologies, extensive distribution capabilities and sophisticated data insights, Traveltek has always prioritised understanding the unique needs of travel businesses and creating technology tools that integrate this specialist knowledge. Additionally, we have invested heavily in the cruise sector, recruiting cruise experts to key roles, and working closely with cruise lines to cement our position as a global cruise leader.
The past year has been a period of significant transformation for us. Following a record-breaking growth year in 2023, we have made substantial investments in our product suite, particularly our Connect product suite. This investment extends to our Customer Success teams, ensuring that our clients receive unparalleled service, tailored to help them maximise the potential of our products.
Our commitment to quality and consistency in service remains unwavering. Even during the most challenging times, such as the pandemic, we remained fully committed to advancing our technology and putting in the effort to deliver the best possible solutions for our customers.
Breaking New Ground in the North American Cruise Market
The launch of our CruiseConnect product in late 2023 marked a significant milestone for Traveltek. Our focus has been on developing a revolutionary product for businesses specialising in cruise sales. With a clear strategic objective to enhance cruise distribution in North America, we are dedicated to providing businesses with the technology they need to boost their cruise holiday sales. Moreover, we continue to invest in the cruise sector, identifying opportunities for growth and innovation by working closely with cruise lines and industry specialists.
Through meticulous research and a deep understanding of the North American market, we have engaged closely with our customers to incorporate essential features (such as cruise booking retrieval and quote-to-book functionality). This customer-centric approach ensures our products are not only innovative but also highly practical for our clients.
Looking Ahead: 2024 and Beyond
The remainder of 2024 promises to be another significant growth phase for Traveltek. As we expand into new markets and onboard more suppliers, our detailed product roadmap continues to unlock value at every step. Traveltek’s product offering is unmatched in the industry, driven by one of the most powerful and comprehensive Cruise APIs we have developed over the years. We plan to introduce additional tiers to the CruiseConnect product, providing tailored options to accommodate the needs of travel businesses of all sizes.
In all that we do, our dedication to our existing customers is paramount. We will continue to enhance our offerings, ensuring they benefit from the latest advancements and maintain their competitive edge in the market. Our investments in the cruise industry and close collaboration with cruise lines are central to our goal of becoming the global leader in cruise technology, paving the way for future innovation in this growing travel industry sector.
